Technical Support

Alora Lighting is dedicated to your satisfaction. Our Technical Support Department will make every effort to solve any problem or question over the phone, or through e-mail.

If an inquiry cannot be solved over the phone, or by e-mail, a Support Ticket Number will be issued.

Information required when you call:

1. The name of the store where the Alora product was purchased from
2. Product model number(s)
3. Details of the problem or question

Information required when you email:

1. The name of the store where the Alora product was purchased from
2. Product model number(s)
3. Details of the problem or question
4. Pictures that clearly identify problem (optional)