Technical Support

Alora Lighting is dedicated to your satisfaction. Our Technical Support Department will make every effort to solve any problem or question over the phone, or through e-mail.

If an inquiry cannot be solved over the phone, or by e-mail, a Support Ticket Number will be issued.

Information required when you call:

  1. The name of the store where the Alora product was purchased from
  2. Product model number(s)
  3. Details of the problem or question

Information required when you email:

  1. The name of the store where the Alora product was purchased from
  2. Product model number(s)
  3. Details of the problem or question
  4. Pictures that clearly identify problem (optional)

Technical Support Contact Information

Hours of Operation

Monday through Friday:
8am – 4pm PST

Technical Support Phone Numbers

Toll Free: 1.833.692.5672
Phone: 604.638.1242

Technical Support Email 

technicalsupport@aloralighting.com

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